I felt very welcomed, and extremely happy with the explanation of my problem and the advice given , it made me feel much more confident in getting better . The exercises were demonstrated to me and then I was watched very carefully as I did them. By the time I got home I had already received the email with the instructions of the exercises recommended. I have no complaints at all and cannot think of anything that can be improved.

Smita was very welcoming and friendly. She instantly made me feel comfortable and at ease. She listened carefully. She explained things clearly. She checked I had understood everything and gave me plenty of opportunities to ask questions. She explained and demonstrated a set of exercises to improve the strength and flexibility in my ankle - she gave me a printout to help guide me through these exercises and also emailed a copy to me as well. Finally she made another appointment with me to see her in 4 weeks.

My experience of a consultation phone call was excellent. The physiotherapist was very understanding of my problems, listened and made me at ease. There is no way you could improve this service as it was brilliant. Thank you very much for listening.

Johann was fantastic. He gave me the diagnosis of a frozen shoulder after initial tests and followed by showing me exercises and routines that will help to ease the pain and stretch the muscles. He was a true professional.