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Tell us about your problem
Nothing could be improved. Physio was very thorough. I had the opportunity to discuss any concerns or issues I had. The appointment outcome was excellent including treatment programme and next steps.
Smita was very welcoming and friendly. She instantly made me feel comfortable and at ease. She listened carefully. She explained things clearly. She checked I had understood everything and gave me plenty of opportunities to ask questions. She explained and demonstrated a set of exercises to improve the strength and flexibility in my ankle - she gave me a printout to help guide me through these exercises and also emailed a copy to me as well. Finally she made another appointment with me to see her in 4 weeks.
I felt very welcomed, and extremely happy with the explanation of my problem and the advice given , it made me feel much more confident in getting better . The exercises were demonstrated to me and then I was watched very carefully as I did them. By the time I got home I had already received the email with the instructions of the exercises recommended. I have no complaints at all and cannot think of anything that can be improved.
Such a friendly helpful service, on time and very efficient. Really helping me with my recovery after surgery with the exercises and building the muscles back up in my leg - thank you.