He looked at the whole picture. Finding the cause not just focusing on what I was referred for. Many physios in the past have just treated the acute problem.

Nothing could be improved. Physio was very thorough. I had the opportunity to discuss any concerns or issues I had. The appointment outcome was excellent including treatment programme and next steps.

Jen was very patient and understanding of my problem, she gave me a sheet of exercises to follow.

Smita was very welcoming and friendly. She instantly made me feel comfortable and at ease. She listened carefully. She explained things clearly. She checked I had understood everything and gave me plenty of opportunities to ask questions. She explained and demonstrated a set of exercises to improve the strength and flexibility in my ankle - she gave me a printout to help guide me through these exercises and also emailed a copy to me as well. Finally she made another appointment with me to see her in 4 weeks.