Physio listened carefully and got a good understanding of my needs.

I felt very welcomed, and extremely happy with the explanation of my problem and the advice given , it made me feel much more confident in getting better . The exercises were demonstrated to me and then I was watched very carefully as I did them. By the time I got home I had already received the email with the instructions of the exercises recommended. I have no complaints at all and cannot think of anything that can be improved.

He looked at the whole picture. Finding the cause not just focusing on what I was referred for. Many physios in the past have just treated the acute problem.

Smita was very welcoming and friendly. She instantly made me feel comfortable and at ease. She listened carefully. She explained things clearly. She checked I had understood everything and gave me plenty of opportunities to ask questions. She explained and demonstrated a set of exercises to improve the strength and flexibility in my ankle - she gave me a printout to help guide me through these exercises and also emailed a copy to me as well. Finally she made another appointment with me to see her in 4 weeks.