He looked at the whole picture. Finding the cause not just focusing on what I was referred for. Many physios in the past have just treated the acute problem.
My experience of a consultation phone call was excellent. The physiotherapist was very understanding of my problems, listened and made me at ease. There is no way you could improve this service as it was brilliant. Thank you very much for listening.
Jen was very patient and understanding of my problem, she gave me a sheet of exercises to follow.
I felt very welcomed, and extremely happy with the explanation of my problem and the advice given , it made me feel much more confident in getting better . The exercises were demonstrated to me and then I was watched very carefully as I did them. By the time I got home I had already received the email with the instructions of the exercises recommended. I have no complaints at all and cannot think of anything that can be improved.